Information for Patients

Where are the clinics?
One is located at KU Medical Center in Kansas City, Kan., and the other is at KU Edwards Campus in Overland Park, Kan. Please see the maps and directions page.

When is the clinic open?
An appointment in advance is necessary, as walk-in hours are not offered. Appointments are usually scheduled 8:00 a.m. to 4:30 p.m. on Mondays, Tuesdays, Thursdays and Fridays.

Where do I park?
Please see the maps and directions page.

Do I need a referral?
Yes, we do require a physician referral.

Is health insurance accepted?
We accept Medicare, Medicaid, Kansas Statewide Farmworker Health, and most private health insurance plans. Please contact the clinic to see if your health insurance provides coverage for your visit.

What do I bring to my first visit?
First-time patients should arrive 10-15 minutes before the appointment time to complete paperwork and bring the following items:

  • Patient packet documents┬á
  • Insurance card and personal identification
  • List of questions for the clinician
  • List of medications
  • Parking ticket for validation

What can I expect at my first visit?
When a patient arrives at the clinic, we will take a copy of his/her personal ID and insurance cards. Each patient will complete a patient questionnaire. The initial appointment takes approximately 2 hours.

Based on the outcome of the assessments, the patient may be scheduled for a follow-up appointment in the clinic or we will help identify the appropriate providers in his/her community. Family members, significant others, or friends are welcome. We ask that patients make child care arrangements for small children so that the evaluations can proceed in a timely fashion.

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This clinic does not offer walk-in hours, sorry. An appointment is required and can be requested using our online form or call 913-588-5730 to schedule your visit to the clinic.

Se Habla Espa├▒ol   •  TTY 711

Billing Questions?

Please call the billing office to place credit card payments by phone, set up payment plans, answer your questions, and more. Note: this office is for questions about payments or bills only. All other correspondence should be directed to the clinic.

913-827-1185, select option 0
TTY 711

Please make check payments payable to "KU HealthPartners" and mail to:
KU HealthPartners
PO Box 307
Stilwell, KS 66085


Notice of Privacy Practices

This notice PDF document describes how medical information about patients may be used and disclosed, and how patients can access this information.


Home Request Appointment For Patients About the Clinic

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KU HealthPartners, Inc. and its clinics are committed to equal opportunity and nondiscrimination in all programs and services, and do not discriminate on the basis of race, color, ethnicity, religion or creed, sex, including marital status, national origin or ancestry, age, sexual orientation, disability, veteran status, gender expression and gender identity. The following person has been designated to handle inquiries regarding the non-discrimination policies: Director of the Office of Institutional Opportunity and Access,IOA@ku.edu, 1246 W. Campus Road, Room 153A, Lawrence, KS, 66045, (785) 864-6414, 711 TTY. http://ioa.ku.edu

Reasonable accommodations are available upon request.


KU HealthPartners, Inc.
Mail Stop 4303
3901 Rainbow Boulevard
Kansas City, KS 66160

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Audiology Clinics
Mail Stop 3039
3901 Rainbow Boulevard
Kansas City, KS 66160